Floor Installation Testimonials


Floor Installation Testimonials


From our clients:

“Just wanted to say “Thanks” for the new carpet install. It looks great! Your installers did a great job, making sure everything matched up at the transitions. They took extra steps to insure a great job. We appreciate your superb quality and installation service.” – Heather & Mike McKinney

“Julie, It looks beautiful in our bathrooms. You are always such a professional and a joy to work with. Thank you and Doug!” – Bobbie Schoen

“I just wanted to tell you that my husband and I love our new floors. Thank you so much for helping us to select a great product and color – it’s perfect!! The installation was so well done – we were amazed with the finished look! Thanks again to you and your team!” – Samantha & Jack Rogers

“Doug, Julie, & Staff, Just wanted to thank you all for a great job. Wayne and I couldn’t be happier with the new floors. They are beautiful. The installers were great. They can install floors for us anytime. They were so careful and took care to clean up and left no mess anywhere. Their work was precise and every detail was taken care of. Of course, Mindy is a treat and so very courteous. Her care and concern for the customer is obvious. It is a pleasure to deal with a company like yours where every member of the organization is dedicated to serving the customer first. We will continue to recommend Custom Floors to anyone who is looking for flooring of any kind. Thanks again!” – Helen Price

“Great people, great service and products!!! As a designer they are my favorite flooring company to work with and the best people!” – Mim Phillips

“The people here treat you like they like to be treated. I would highly recommend everyone in the flooring market give the staff at Custom Floors a chance to earn your business. You will not be disappointed!” – Brian Northway

“I work for a company that specializes in both commercial and residential property renovations, therefore, I have dealt with many flooring companies and by far, Custom Floors & More has been/IS the best. From start to finish they offer only the highest quality workmanship and flooring products available.”

“We have been renovating our own home for the past four years and Custom Floors & More has been through it all with us. We have now renovated every room in our home and even finished the basement. I have dealt with every installer as we now have all new carpet, hardwood, and tile (even tiled the shower and installed backsplash in kitchen). I will only refer to Custom Floors & More!”

“The overall quality is amazing! The process is almost easy from the moment Mindy answers the phone, to the initial meeting with Julie where she helps you select your flooring (from a huge selection of high quality products), to Doug coming out and measuring and offering additional advice on design, to the installers knocking on the door and being respectful of your home by being friendly, efficient, clean and on time. The renovation process is terrible, but Custom Floors & More is my light at the end of a tunnel!!!!! I always look forward to seeing them!”

“Julie, you guys are the best and I sincerely appreciate everything you’ve done to make my house look amazing! You’ve grown an outstanding company and that is very hard to do in this day and age! I feel like we’ve become friends you’ve been around for so long!!!” – Salle Plunkett

“Custom Floors & More has completed multiple projects in our home. Most recently, they laid wood floors on our main level, replaced all the carpeting on our upper floor and then ordered a beautiful shag rug for our great room. We appreciate the “one on one” appointments in their show room, no-pressure sales, their careful attention to detail, and how they stay with the project from the beginning to the end. We continue to be very satisfied customers!” – Mark & Cathy Donnel

“I have been very impressed with this company. It is family owned. They are extremely responsive. Well priced. Competitive with the “big box” stores but service is really good and much more hands-on. The installation of our cherry floors was complicated as it was being installed in an existing home. Their work was meticulous. The floors look like they were there before the house. They were on-time, on-budget, on-schedule. Couldn’t be happier with them.” – Laura Jordan

“During the past 5 years we have come to Custom Floors & More, Inc. for numerous projects — new ceramic in the kitchen and hearth room, hardwood flooring, carpet, a tiled shower, and VillaStone flooring throughout the basement. We’ve always appreciated the friendliness and skill of your staff who provided tremendous craftsmanship while doing everything they could to minimize the impact on our lives. We were impressed by the care they took, not only in completing our projects, but also in the very thorough job they did in cleaning up after they were done. They worked long hours to finish the jobs, even coming back on weekends to take care of the final details. On those very rare occasions when a follow-up visit was required, the Custom Floors team was prompt, addressing the issues to our complete satisfaction. Custom Floors & More, Inc. offers it all — quality, value, and tremendous customer service. We will wholeheartedly recommended your company to others.” – Tom & Cecilia Walters

“I can’t say enough great things about how pleased we were with our Custom Floors & More experience. Our home was in desperate need of new flooring due to years of wear and tear by our three small children. From the initial consultation with Doug, through the final courtesy project completion follow-up call by Julie, the service and attention we received was phenomenal. Doug came to our home for our initial consultation, agreeing to meet with us in the evening to accommodate my schedule. Doug assessed our needs and provided a written quote in a timely manner.”

“Julie met with me initially and then me and my wife to discuss our flooring options and took great pride and personal attention in ensuring that we were comfortable with our final choices. When it came to scheduling the work, we advised Julie that the flooring job was part of an overhaul of our lower level, and that we needed to ensure the installation was completed in a timely manner so as to not disrupt other work being done in the home. Julie committed to a scheduling window that helped us meet our other home improvement obligations.”

“The installers were knowledgeable, courteous and respectful of our home and our family. Further, it should be noted that our original sub-floors had some leveling issues ,and the installers worked to great lengths to ensure the installed product met our expectations.
Again, from beginning to end, this was an exceptional service experience. I highly recommend Custom Floors & More, Inc. for any of your flooring installation needs.” – Darius Miller