Best of Houzz 2018 – Customer Service

Custom Floors & More, Inc. of Belleville Awarded Best Of Houzz 2018

Over 40 Million Monthly Unique Users Nominated Best Home Building,
Remodeling and Design Professionals in North America and Around the World

BELLEVILLE, IL, January 24, 2018 – Metro East flooring store Custom Floors & More, Inc. of Belleville, Illinois has won “Best Of Customer Service” on Houzz®, the leading platform for home remodeling and design. The 25-year-old flooring store was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2017. Architecture and interior design photographers whose images were most popular are recognized with the Photography award. A “Best Of Houzz 2018” badge will appear on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

Thrilled, president and owner of Custom Floors & More, Inc. Julie Nitz commented on this recognition. “Custom Floors & More, Inc. is humbled to have been awarded the Best of Houzz 2018 award for Customer Service. We have always made it a point to provide the best possible service to our customers in the Metro East, and being recognized by Houzz for the second year in a row is wonderful. The Custom Floors family is delighted to serve customers in person and online,” says Nitz. She and her employees deliver a personalized approach to each customer. Nitz goes on to say, “Thank you to Houzz yet again for both the exposure and award. Knowing that the company’s founding mission is still being carried out brings me joy. I’d also like to express gratitude to our customers who kindly wrote reviews of their CFM project on Houzz. It is truly our pleasure to help make houses into homes.”

“The Houzz community selected a phenomenal group of Best of Houzz 2018 award winners, so this year’s recipients should be very proud,” said Liza Hausman, Vice President of Industry Marketing at Houzz. “Best of Houzz winners represent some of the most talented and customer-focused professionals in our industry, and we are extremely pleased to give them both this recognition and a platform on which to showcase their expertise.”

Follow Custom Floors & More, Inc. on Houzz.

About Custom Floor & More, Inc.

In 1993 Julie and Doug Nitz started Custom Floors & More, Inc. Just 25 years later, the business has grown into one of the busiest flooring companies in the St. Louis Metropolitan area. Everyday the company is installing all types of flooring: wood, vinyl, carpet, laminate, ceramic tile and marble. With a professional staff of installers, some of who have worked in the industry in excess of 30 years, their attention to detail is unmatched. CFM specializes in floor covering and installation for home remodeling projects, as well as new and custom home construction. The company’s dedication to customer service and personal attention is what sets them apart from others within the industry. Give Custom Floors & More, Inc. a call today and experience their award-winning customer service for yourself. You won’t regret it! 618-277-7233.

About Houzz

Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow, Tel Aviv and Tokyo. Houzz and the Houzz logo are registered trademarks of Houzz Inc. worldwide. For more information, visit

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